privacy policy

LocalEcho Collective ("we", "us", or "our") is committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, store and share your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information such as:

  • Your name, email address and phone number

  • Your business name and branding information

  • Any information you submit via our website forms, emails or social media

  • Information collected through cookies when you visit our website

We only collect the information we need to deliver our services, respond to enquiries, and improve your experience with us.

2. How We Collect Your Information

We may collect personal information directly from you when:

  • You fill out a form on our website

  • You contact us via email, phone or social media

  • You engage us for branding services

  • You subscribe to our email list or download a resource

We may also collect limited data through cookies or analytics tools to understand how you interact with our website.

3. Why We Collect Your Information

We collect your information to:

  • Provide branding and marketing services

  • Respond to your enquiries

  • Send you updates, resources or emails you've subscribed to

  • Improve our services and website

  • Comply with legal obligations

You can unsubscribe from marketing emails at any time using the link in the footer of our emails.

4. Sharing Your Information

We never sell your personal information. We may share your information with:

  • Trusted third-party service providers (such as email platforms or website hosting tools) who help us run our business

  • Legal authorities if required by law

We ensure that all third-party providers comply with privacy standards.

5. How We Store & Protect Your Information

We store your information securely using password-protected systems and take reasonable steps to protect it from misuse, loss or unauthorised access. If your data is no longer needed, we take steps to safely delete or de-identify it.

6. Accessing or Updating Your Information

You have the right to access the personal information we hold about you and to request corrections. To do so, please contact us at the email address below.

7. Cookies & Website Tracking

Our website may use cookies and third-party tracking (such as Google Analytics) to understand website traffic and improve user experience. You can choose to disable cookies in your browser settings.

8. Questions or Concerns

If you have any questions about this policy or how we handle your personal information, please contact us:

Email: sam@localecho.com.au
Business Name: LocalEcho Collective
Location: Perth, Western Australia

If you're not satisfied with how we handle your concern, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or the law. We recommend checking this page periodically for updates.